FAQ

I have a complaint I would like to share with Maruchan, how do I contact you?
We take product quality very seriously here at Maruchan and are genuinely concerned when dissatisfaction is reported. Please use the Contact Us page to expl...
Fri, Sep 29, 2017 at 4:11 PM
Are uncooked noodles safe to eat?
While the instant noodles for the Maruchan Ramen, Instant Lunch, Yakisoba, and Bowl products have been steam cooked and deep fried for dehydration, we stil...
Thu, Jul 27, 2017 at 5:10 PM
Is the packaging recyclable?
All of the packaging material used in Maruchan products is recyclable. However, please check with your local recycling facility to determine if they are re...
Thu, Jul 27, 2017 at 5:11 PM
How many noodle blocks would I need to have 1 ton of instant ramen?
Our bagged Ramen product contains 85g of noodles in each package. So if you needed 1 ton of noodles, you would need 11,765 packages, or about 491 cases of ...
Thu, Jul 27, 2017 at 5:12 PM
My Ramen Chicken flavor soup turned orange/brown in color when I added the hot water, what happened?
The reason for the color change is because the Chicken Flavor soup base contains the spice, turmeric. Turmeric reacts to alkalinity (pH balance of water) by...
Thu, Jul 27, 2017 at 6:24 PM
Does Maruchan sell direct to consumers? Can I buy from Maruchan?
Unfortunately, we are unable to sell directly to the public. The only way to purchase is through regular retail channels or through online retail stores suc...
Wed, Oct 25, 2017 at 5:34 PM
Is the flour used in the noodles bleached or unbleached?
The flour used in all Maruchan noodle products is unbleached enriched wheat flour.
Thu, Jul 27, 2017 at 5:14 PM
Do you have logo T-shirts, can I have one?
Maruchan does not directly produce any apparel of our own with our logo for sale or distribution.
Thu, Jul 27, 2017 at 5:14 PM
Why are there vegetables in the Instant Lunch cups?
All Instant Lunch cups include a garnishment of assorted dried vegetables as part of their product design. The intention of the garnishment is to infuse su...
Mon, Oct 30, 2017 at 11:24 AM
What is Tonkotsu flavor?
The Maruchan Bowl Taste of Asia Tonkotsu flavor is inspired by Tonkotsu ramen which originates from the Kyushu region of Japan and has gained recent popular...
Thu, Jul 27, 2017 at 5:20 PM